June 2019 / Parole / Probation
A Corrections Workforce for the 21st Century
by Federal Probation
Discussion of the role of the coach in building confident and skilled supervision staff and in achieving other impacts, including improved outcomes for people under supervision. Proposes a coaching model with five core coaching competencies: knowledge of effective practices and guiding values, establishing quality working relationships, facilitating individual learning, effective communication, and managing group learning sessions.